Privacy Policy

Welcome to US Community Credit Union's (USCCU) website. Our postal address is P. O. Box 140570, Nashville, Tennessee 37214. We can be reached via e-mail at info@usccu.org. Or you can reach us by telephone at 615-256-8712 or 800-304-3436.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address. We collect the e-mail address of those who communicate with us via e-mail. We also collect:

  • The IP address of the visitor
  • Date and time of the visit
  • The URL of the page, image or script visited
  • The status code our server sent back
  • The number of bytes in the item delivered, not including headers
  • The browser type used

The information we collect is used for Web site and system administration and is not shared with other organizations for commercial purposes.

USCCU does not use "cookies" to collect or store personal information on visitors to the general website. If you use USCCU Online Banking, our home banking and bill payment service, our service partner uses state-of-the-art technological and physical safeguards to protect your information. To provide better service, our partner uses "cookies" as part of our interaction with your browser. A "cookie" is a small file placed on your hard drive by the web page server. These cookies do not collect personally identifiable information. They are used for administrative purposes that include enhancing security, managing the connection to the system and allowing export to money management softwares you may use. Cookies are commonly used on web sites and do not harm your system. You may determine if and how a cookie will be accepted by configuring your preferences or options in your browser.

When you send us personally identifying information, for example, in an e-mail or in an online loan application, we use this information to fulfill or respond to your request. We may forward your e-mail to other USCCU employees who are better able to respond to your request.

If you supply us with your postal address on line, we will use it to send you the information for which you provided us your address. Information collected is never sold, given or disclosed to an unaffiliated third part except as permitted by law.